Posts Tagged ‘ solution ’

How To Transform Customers from Angry to Appreciative

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August 27, 2018
How To Transform Customers from Angry to Appreciative

Tweet Customers can become rude or angry for a variety of reasons, especially when stress is high and patience runs short. Here are five steps to minimizing their anger and maximizing their loyalty. Hear them out. Most people listen to respond instead of to understand which makes it easy to interrupt a disgruntled customer with...
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Overcome Obstacles in Three Steps

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August 14, 2018
Overcome Obstacles in Three Steps

Tweet Despite our best efforts, everyone encounters challenges that seem insurmountable. Procrastinating, worrying or wishing the challenge never presented itself only wastes precious time. Instead, apply these three steps to overcome them. 1. Get out of your head. When presented with a challenge, the stress often feels all consuming which hinders your ability to think...
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The Right Way to Say ‘No’ to Your Boss

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September 7, 2016
The Right Way to Say ‘No’ to Your Boss

Tweet Are you comfortable saying, “no” to your boss?  It’s important to be a team player, however if your boss continuously piles new projects on your plate, inevitably you will have to delay other work or worse yet, not complete the request at all—which will reflect poorly on you. The ability to say “no”...
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